Quick Login
1. The seller will log in to the buyer's account at https://www.roblox.com/ using the “Use Another Device” method.
Desktop View
Mobile View
2. The seller will get 2 login options: QR code or 6-character code. The seller will inform you of the code received.
Desktop View
Mobile View
3. Make sure you have logged into your RBL account, click the menu in the top right corner, and select “Quick Log In”.
Desktop View
Mobile View
4. We recommend logging in using the 6-character code via laptop/phone. The seller will provide you with the 6-character code to enter on the Quick Log In page. If you log in using the QR code, the seller will provide the QR code for you to scan.
Desktop View
Mobile View
5. After successfully logging in, the seller will access your account and process the order.
Email OTC
1. The seller will log in to your account via https://www.roblox.com/ using the “Email Me a One-Time Code” method.
Desktop View
Mobile View
2. Provide your RBL account email to the seller, then the seller will log in using your RBL account email to get the One-Time Code.
Desktop View
Mobile View
3. Check your RBL account email and provide the code to the seller.
Desktop View
4. The seller enters the code you provided on the RBL page.
Desktop View
Mobile View
5. After successfully logging in, the seller will access the buyer's account and process the order.
Normal Login Method
1. The seller will log in to your account at https://www.roblox.com/ by entering your RBL account Email and Password.
Desktop View
Mobile View
2. Check your RBL account's two-step verification as shown below.
Desktop View
Mobile View
3. If the Two-Step Verification (2FA) method is still active, you must provide the authentication code to the seller to continue the order process. There are three (3) Two-Step Verification (2FA) methods:
- Authenticator App: Open the app on your phone and provide the access code displayed so the seller can log in to the RBL account.
- Email: Provide the 6-digit code you receive in the email registered on the RBL account.
- Hardware Security Keys: Provide the access code you receive to the seller (Only usable on Browser, iPhone, and iPad).
4. If you have disabled all Two-Step Verification (2FA), the seller will access the buyer's account and process the order.
Obtaining Backup Codes
Log in to your account.
Open Account Settings.
Web Browser: Look for the gear icon in the top right corner of the site.
Mobile App: Look for the three dots for the More menu.
Select the Security tab.
Click Generate in the Recovery Codes section.
Web Browser: This section can be found on the right side of the page.
Mobile App: This section can be found below the Recovery Codes section.
Enter your account password as part of the setup process.
Make sure you save these codes in a safe place, as you can only view them once.
Each code can only be used once. If you lose your recovery codes, you can repeat this process to generate new codes. Old recovery codes will be deactivated when new ones are created.