- The seller will log in to your account at https://www.roblox.com/ by entering your RBL account Email and Password.
- If Two-Step Verification (2FA) is still active, you must provide the authentication code to the seller to proceed the order. There are three (3) methods of Two-Step Verification (2FA):
- Authenticator App: Open the app on your phone and provide the access code displayed so the Seller can log in to the RBL account
- Email: Provide the 6-digit code you receive in the email registered to your RBL account
- Hardware Security Keys: Provide the access code you receive to the seller (can only be used on Browser, iPhone, and iPad)
- If you have disabled all Two-Step Verification (2FA), the seller will access the buyer’s account and process the order
- Wait until the seller finishes working on your order
- After completion, check the boosting done by the seller; if it is correct, immediately update your account information (password)
- Return to itemku to complete the order
Obtaining Backup Codes
Log in to your account
Open Account Settings
Web Browser: Look for the gear icon in the top right corner of the site
Mobile App: Look for the three dots menu for More
Select the Security tab
Click Generate in the Recovery Codes section
Web Browser: This section can be found on the right side of the page
Mobile App: This section can be found below the Recovery Codes section
Enter your account password as part of the setup process
Make sure you store these codes in a safe place, because you can only view them once
Each code can only be used once. If you lose the recovery codes, you can repeat this process to create new codes. Old recovery codes will be deactivated when you generate new ones