Q: What types of notifications can I receive from Tokoku?
A: Once enabled, Tokoku notifications will appear whenever your store receives a new order or a new message (chat) from a buyer.
Q: How do I enable notifications from the Tokoku website?
A: Follow these steps:
- Open the Tokoku website and log in to your store account.
- A notification permission pop-up will appear on the homepage as shown in the images below. Click Allow Notifications.
Desktop
Mobile
- A confirmation pop-up will appear in the top-left corner of your screen. Click Allow to grant notification access.
Desktop
Mobile
- Tokoku notifications have been successfully enabled!
- Desktop: Notifications will appear in the bottom-right corner of your screen and in the notification center.
- Mobile: Notifications will appear in your phone's notification panel.
Q: Which browser should I use to receive Tokoku notifications?
A: We recommend using the latest version of Google Chrome to ensure Tokoku notifications work properly.
Q: I have already enabled notifications on Google Chrome, but I'm still not receiving them. What should I do?
A: Please try the following steps:
- Make sure Google Chrome is always running in the background.
- Check that your Google Chrome notification settings are configured correctly:
- Open Google Chrome
- Click the three-dot menu (⋮) in the top-right corner
- Go to Settings → Privacy & Security → Notifications
- Enable "Sites can ask to send notifications"
- Install the Tokoku Progressive Web App (PWA) on your desktop or phone. With the PWA installed, notifications will continue to appear even when Google Chrome is not open.